Get Free Consultancy
Last updated: 6 Jul, 2025
Welcome to Commeriva. We provide a cloud-based e-commerce management platform designed to streamline online retail operations, reduce manual effort, and optimize costs for merchants and distributors (referred to as “Service”).
This Privacy Policy describes how we gather, use, and under certain circumstances disclose your personal information. It also outlines the safeguards we put in place to protect it. Additionally, this Policy explains your options regarding the collection, use, and sharing of your information. It applies to our websites, mobile applications, and any Commeriva-branded services or portals. By accessing or using our Site or App, you acknowledge and agree to the practices described in this Policy.
Your privacy and trust are important to us. We only collect information when it is necessary and relevant to our business relationship with you. Data is kept only as long as required by law or for the purpose for which it was collected.
This document represents the initial version of our Privacy Policy.
When you use our services, we may collect different types of personal and transactional information. This may include, but is not limited to, your name, contact details, billing/shipping address, phone number, email address, payment information, and location data. We collect and store such information to:
We may also share your details with trusted third-party service providers (e.g., logistics partners) solely to fulfill your orders. You are responsible for ensuring the accuracy of the information you provide.
Your account details and service information are stored securely and can be accessed by logging into your Commeriva account. You are responsible for keeping your login credentials confidential.
We may use your data for internal purposes such as analytics, customer support, and product development. We may also contact you with updates about our services, newsletters, promotions, or offers from partners within our business group. You can opt out of promotional emails at any time by clicking the unsubscribe link included in those messages.
Aggregated or anonymized data may also be shared with third parties (such as analytics providers or advertisers), but it will not identify you personally.
We sometimes work with external vendors, agents, or subcontractors who help us deliver services, process payments, analyze data, or provide marketing and support assistance. These parties may have limited access to your personal information but are contractually obligated to protect it.
Commeriva does not sell your personal data to unrelated third parties. However, if our business undergoes a merger, acquisition, or sale, your data may be transferred as part of that transaction. Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
We use cookies—small text files stored on your device—to improve your browsing experience, recognize returning users, and analyze site traffic. Some cookies are essential for site functionality, while others help us improve our services. You may disable cookies through your browser settings, but this could affect site usability.
Our website also uses Google Analytics to gather anonymous traffic and usage statistics. By using Commeriva’s Site or App, you consent to this processing of data in line with Google’s privacy practices.
We retain your personal information only for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Usage data may be kept longer for analytics or security purposes, unless law requires otherwise.
Your personal information may be stored and processed outside your home country. By providing your information, you consent to such transfers, provided adequate safeguards are in place to protect your data in accordance with this Policy.
We use appropriate technical and organizational measures to safeguard your information from unauthorized access, alteration, or disclosure. While no system can be guaranteed 100% secure, we continuously review and update our practices to help protect your data.
You have the right to access, correct, or request deletion of your personal information that we hold. You may also request that we limit or stop using your data for marketing purposes. To exercise these rights, please contact our support team.